Privacy Policy

Introduction

Ypsilon Digital LLC (“we,” “us,” “our,” or “Company”) is a digital strategy agency based in Buenos Aires, Argentina. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our website includes:

• Contact Form Data: When you submit our contact form, we collect your name, email address, phone number, company name, and message content.
• Newsletter Signups: Email addresses provided when subscribing to our newsletter or updates.
• Analytics & Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, click behavior, and referral sources.
• Cookies & Session Data: Technical identifiers and preferences saved to your browser to improve your experience.
• Device & Browser Information: Your IP address, browser type, operating system, and device type.

How We Use Your Information

We use the information we collect in the following ways:

• To deliver and improve our services and respond to your inquiries
• To send promotional materials, newsletters, and updates (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations and protect our rights
• To personalize your experience and tailor content to your interests

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Session Cookies: Temporary cookies that help with site navigation
• Google Analytics: To track and analyze website traffic and user behavior
• HubSpot Cookies: For marketing automation and contact tracking
• Persistent Cookies: To remember your preferences on future visits

We display a cookie consent banner on first visit, allowing you to accept or manage your cookie preferences.

Third-Party Services

We use the following third-party service providers to enhance our website and services:

• Google Analytics: Web analytics platform to measure website traffic and user behavior
• HubSpot: Customer relationship management and marketing automation platform
• Gravity Forms: Form handling and data collection service
• Elementor: Website page builder and design platform
• SiteGround: Web hosting provider

These providers have their own privacy policies and are bound by data processing agreements to protect your information.

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share your data with:

• Service providers listed above who process data on our behalf under strict confidentiality agreements
• Legal authorities when required by law or to protect our rights
• Your consent to share information with other parties

Your Rights & Choices

You have the right to:

• Access the personal information we hold about you
• Request correction or update of inaccurate data
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Object to certain uses of your data

To exercise these rights, please contact us at info@ypsilon.digital with your request and proof of identity.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Contact form inquiries are retained for one year; newsletter subscribers’ data is retained until you unsubscribe; analytics data is aggregated and anonymized after 26 months.

International Data Transfers

Ypsilon Digital serves clients across the Americas, Europe, the Caribbean, and the Middle East. Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our website and services, you consent to such transfers, subject to applicable data protection laws.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that a child has provided us with personal information, we will delete such data and terminate the child’s account.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, regulations, and other factors. We will notify you of material changes by updating the “Last updated” date at the top of this page. Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your data rights, please contact us:

Ypsilon Digital LLC

Buenos Aires, Argentina

Email: info@ypsilon.digital

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Argentina, and you irrevocably submit to the exclusive jurisdiction of the courts located in Argentina.